Data Privacy Policy
Effective Date: January 1, 2024
At Quality Windows Direct, we value your privacy and are committed to protecting your personal data. This Data Privacy Policy outlines the types of personal information we collect, how we use it, and your rights in relation to that information.
1. Information We Collect
We collect and process the following personal data:
- Personal Identification Information: Name, email address, phone number, and any other information you provide when requesting a service or filling out a form.
- Device Information: IP address, browser type, device type, and usage data collected through cookies and similar technologies.
- Transactional Information: Details of your service requests, including payments and interactions related to your use of our services.
2. How We Use Your Information
We use the collected data to:
- Provide and improve our window repair services.
- Communicate with you about your service requests, including confirmations and updates.
- Send marketing communications (only if you have opted in) about new services, promotions, or offers.
- Comply with legal obligations and protect our rights.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
- Service Providers: Third-party companies that help us operate our website or conduct business, such as payment processors or marketing platforms.
- Legal Authorities: In compliance with the law or to protect the rights and safety of our company, our users, or others.
4. Data Security
We take appropriate technical and organizational measures to secure your personal data against unauthorized access, disclosure, or misuse. Despite these measures, no online service is entirely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the data we hold about you.
- Right to Rectify: Correct inaccurate or incomplete information.
- Right to Erasure: Request the deletion of your data.
- Right to Object: Opt-out of certain types of data processing, including marketing.
- Right to Data Portability: Receive your personal data in a structured format.
- Right to Withdraw Consent: Withdraw your consent for data processing at any time.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and gather data about how you use our website. You can manage your cookie preferences through your browser settings.
7. Retention of Data
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.
8. Children's Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
9. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be reflected with the updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about our privacy policy or how your data is handled, you can contact us at:
Quality Windows Direct
2967 Dundas St. W. #452B
Toronto, ON M6P 1Z2
Phone: +1 548-255-0105
Email: [email protected]
Consent
By using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.